Privacy Policy

Introduction

At Blueberry Media, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you interact with us through our website [blueberrymedia.com.au] or use our services. It also explains your rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Please read this policy carefully. By using our website or services, you agree to the collection and processing of your personal data as described in this policy.

1. Information We Collect

We collect personal data when you contact us through our website’s contact form or engage with our services. The types of information we collect include:

  • Contact Information: Name, email address, phone number, and any other information you provide in the message field.
  • Usage Data: Information about how you use our website, such as your IP address, browser type, and browsing behavior (collected through cookies and other tracking technologies).
  • Additional Information: Any other details you voluntarily provide through communication with us.

2. How We Use Your Information

We collect and use your data for the following purposes:

  • To Respond to Inquiries: We use your contact information to respond to messages sent through our contact form.
  • To Provide Services: To manage and deliver our services effectively, including digital marketing and graphic design services.
  • To Improve Our Website: Analyzing how you interact with our website to improve user experience and functionality.
  • To Comply with Legal Obligations: We may process your data to comply with laws or respond to lawful requests from public authorities.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on one or more of the following legal grounds:

  • Your Consent: By submitting your information through our contact form, you consent to the processing of your personal data for the purposes outlined above.
  • Contractual Obligations: Processing is necessary for the performance of a contract (for instance, providing services you have requested).
  • Legitimate Interests: We may process your data for our legitimate interests, such as improving our services and website.

4. Sharing Your Information

We do not share your personal data with third parties except in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services, such as IT support or email hosting services. These providers are contractually obligated to keep your information secure.
  • Legal Compliance: We may disclose your data if required to do so by law or in response to a lawful request by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data and prevent unauthorized access, loss, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you request the deletion of your data, we will comply unless we are required to retain it for legal reasons.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You may request corrections to inaccurate or incomplete information.
  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You may ask us to limit the processing of your personal data.
  • Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as marketing.
  • Right to Withdraw Consent: If you have provided consent to process your personal data, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our website.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Blueberry Media
Email: [email protected]

Address: SA5000, Adelaide Australia.